myEKshop.in ("MyEKShop", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of customers and visitors who use our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use myEKshop.in.
By accessing or using myEKshop.in, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use myEKshop.in, we may collect the following information.
When you register, place an order, or contact us, we may collect:
When you make a payment, payment information may be processed through our third-party payment gateway or banking partner.
Depending on the payment method, this may include information such as:
We do not intend to store complete debit-card, credit-card, UPI PIN, CVV, or internet-banking credentials on our servers unless specifically stated and legally permitted.
Payment information may be handled directly by the relevant payment service provider according to its privacy and security policies.
When you visit myEKshop.in, certain technical information may automatically be collected, including:
This information may be used for security, analytics, troubleshooting and improving the Website.
myEKshop.in may use cookies and similar technologies to provide and improve website functionality.
Cookies may help us:
You may be able to control or disable cookies through your browser settings. Some Website functions may not operate correctly if certain cookies are disabled.
We may use collected information for legitimate business and service purposes, including:
When you place an order, we may contact you using the mobile number, email address, or other contact information provided by you.
Such communications may include:
These communications are necessary for providing the services you request.
Where permitted by applicable law and based on your preferences or consent where required, we may send information about:
You may request to stop receiving promotional communications by using the available unsubscribe mechanism or by contacting us.
Stopping promotional communications will not necessarily stop essential transactional or service-related communications.
We do not sell your personal information as a commodity.
We may share necessary information with trusted service providers where required to operate myEKshop, including:
Such information will be shared only to the extent reasonably necessary for the relevant business purpose or where required by law.
We may disclose personal information where we reasonably believe that disclosure is necessary to:
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include:
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
You should also protect your account credentials and should not share passwords or verification codes with others.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
If you create an account on myEKshop.in, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us if you believe that your account has been accessed without authorization.
We may suspend or restrict an account where we reasonably suspect unauthorized access, fraud, abuse, or violation of our Terms & Conditions.
myEKshop is intended for general consumers and is not specifically directed at children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
myEKshop.in may contain links to third-party websites, payment services, social-media platforms, or other external services.
This Privacy Policy applies to myEKshop.in and does not govern the privacy practices of independent third parties.
We recommend reviewing the privacy policies of third-party websites before providing personal information to them.
Payments made through myEKshop may be processed by third-party payment gateways, banks, or other authorized payment service providers.
When you select a payment method, information necessary to complete the transaction may be transferred to the relevant service provider.
The processing of payment information by such providers is subject to their respective terms, privacy policies, security practices, and applicable laws.
To deliver your order, we may provide necessary information such as:
to the relevant logistics or courier provider.
The information is provided for the purpose of fulfilling your order and facilitating delivery.
You are responsible for providing accurate and current information.
If your name, mobile number, email address, or delivery address changes, you should update your information where the Website provides such functionality or contact us for assistance.
We may take reasonable steps to verify information where necessary for security, payment, delivery, or fraud prevention.
Subject to applicable law, you may have rights relating to your personal information, which may include requesting:
Some requests may be subject to legal, regulatory, contractual, security, or legitimate-business limitations.
To make a privacy-related request, please contact us using the contact information provided below.
If we become aware of a personal-data security incident that requires notification under applicable law, we will take appropriate steps in accordance with the applicable legal and regulatory requirements.
Such steps may include investigation, containment, remediation, and notification to affected persons or authorities where required.
We may update this Privacy Policy from time to time to reflect:
The updated Privacy Policy will be published on MyEKShop.in with a revised effective date.
You should periodically review this page to remain informed about how we handle personal information.
This Privacy Policy shall be governed by the applicable laws of India.
Nothing in this Privacy Policy is intended to restrict any rights available to individuals under applicable privacy, consumer-protection, information-technology, or other laws.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.